Library Help Pages
Your Frequently Asked Questions (FAQs) Answered
Welcome to our support page for Thrall members and www.thrall.org users!
For research questions, please use our online reference service
or call 341-5461 to speak with our
Reference librarians
.
Answers to Frequently Asked Questions about...
Administration
Board of Trustees
Budget & Library Trustee Votes
Children's Department
Computers, Internet, Printing
Driving Directions
eBooks
Events
Fines
Friends of Thrall Book Store
Getting a Library Card
Government Information
History of Thrall
Hours, Delays, Closings
Interlibrary Loans
Library Building
Library Catalog
Library Hours & Closings/Delays
Library News & Programs
Local History
Meeting Room Use
Policies
Reference
Renewals
Website (www.Thrall.org)
Young Adult Department
Other...
See also our
About the Library
page
and
A-Z list of library information + services
>>
Technical Issues or Questions? Please click here...
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Frequently Asked Questions
Administration, Board, Budget, & Library Policies
Who is the director of the library, and how can I contact this person?
Who is on the Library Board?
Where can I find information on the library budget?
Where can I find out about Board Meetings?
Where can I find out about Board of Trustee Votes?
Where can I read Board Meeting minutes?
Where can I find library statistics?
Where can I learn more about library policies?
Can I send you my suggestions?
I have a question not answered here.
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Catalog
Can I access the library catalog at home?
How do I find things in the library catalog?
How can I browse the catalog by subject?
What are Call Numbers?
Where can I find the bestsellers in the catalog?
How do I access my library account at home?
I experienced problems while using the catalog. What should I do?
How do I register for e-mail notification?
Where can I learn more about the library catalog?
Where can I find information on books, authors, and reading in general?
Where can I find reading recommendations?
Where can I recommend books to other readers?
I have a question not answered here.
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Children's Department
Where can I find out about upcoming children's programs and events?
(Please call 341-5470 for more information.)
Do you have computers for children to use?
What else is available in the Children's Department?
How does registration work? Please call 341-5470 for that information.
I have a question not answered here.
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Circulation:
How do I get a library card?
Why don't most Minisink Valley Central School District residents have borrowing and program privileges at Middletown Thrall Library?
How long can I keep an item out?
How much will I be charged for an overdue item?
I lost an item I borrowed. What should I do?
Can I renew books by telephone?
Can I renew books over the Internet?
If I renewed an item once, can I renew it again?
Can I return books borrowed at Thrall to other libraries?
Do you have a book drop?
How do I sign up for e-mail notices?
What do I do if I lost my library card?
What is RCLS / ANSER?
I have a question not answered here.
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Computers, Printing, & Internet Access
Do you have wireless Internet access for the public? Answer: Yes. Please inquire at
Reference
.
Do you offer wireless printing?
Answer: Yes. Please inquire at our Reference Department.
Do you offer word processing? Answer: Yes. Please inquire at
Reference
.
What Databases & Online services can I access from home? Answer:
please follow this link for our Thrall@Home service
. For a complete list of
databases available within the library, please follow this link
.
I have a question not answered here.
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Government Information
What Congressional District does Thrall serve?
Who are my local representatives, and how may I contact them?
Where can I find government information on a certain topic?
What does it mean that Thrall is a Federal Depository Library?
What are Government Documents?
Where can I find some of the latest government reports?
I have a question not answered here.
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Library Building
Is there any information available about the history of the library and its name?
Who built the original Erie Depot train station?
What are your hours?
Where can I find out about closings and delays?
Can I post my advertisement in the library?
Can I display something at the library?
How do I go about reserving the Community Meeting Room?
Where can I find photographs of the library's groundbreaking ceremony and construction?
I have a question not answered here.
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Local History
When is the Local History Room open, and do I need an appointment to use it?
Are there any digitized local history texts or photographs available on the Internet?
Can I search your digitized materials on the Internet?
How can I contact the local history librarian?
Do you have obituaries I can search on the Internet?
What kinds of items are in the local history collection?
Where can I find local historical societies?
Where can I find genealogical information?
The library also subscribes to
genealogical databases
.
Is there any information available about the history of the library?
Where can I find information about the history of Middletown, New York?
Note: The library has more materials about Middletown and surrounding areas at Reference and in the Local History Room. Call 341-5461 or 341-5483 for more information.
I have a question not answered here.
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Reference
How do I contact the Reference Department?
Can I access the library catalog at home?
Can I ask a librarian a question over the Internet?
Do you carry eBooks (electronic books)?
Where can I find articles in newspapers?
Note: The library maintains copies of select newspapers in print and older newspapers on microfilm reels. Please call 341-5461 for more information.
I have a Thrall Library card. Can I access any special databases?
Is there a list of journals and publications that are covered in your databases?
What kinds of electronic services are available?
Can I suggest books to purchase or websites to add to your web guides?
Are there any book discussions I can attend?
Where can I get or make reading recommendations?
I'd like to read something other than bestsellers. Can you suggest some books?
How do interlibrary loans work?
Can I donate books to the library?
Do you have a list of websites for a certain topic?
What is critical thinking, and why is it important?
Where can I learn more about doing research?
I have a question not answered here.
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Website (www.thrall.org)
Do you have article databases and newspapers I can search online?
Do you have a list or calendar of public events at the library?
Where can I search for library books, DVDs, and other materials?
Do you have ebooks?
I have a question not answered here.
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Other Questions...
I have a question not addressed in any of these topics.
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Technical Support
Request technical assistance for Thrall's library catalog or electronic services.
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